SWISS Service Professional

Accueil – Assessments – SWISS Service Professional

With this test, we offer you to assess the personal skills of your service specialists, whatever your industry sector. It is aimed at the assessment of service professionals in the banking & insurance industries, executive assistants, support personnel, etc.

 

Highlights

  •  Assessment of the person’s well-being when working in a team
  • Promotion of autonomy and customer-orientation
  • Time limit to foster spontaneity in answering the questions

Technical features

  • 18 assessment criteria regrouped into 4 dimensions
  • 153 questions / average duration : 20-25 minutes
  • Ipsative test / statistical validation / regional calibration
  • Languages : EN / FR / DE
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